1.1 These Terms and Conditions apply to all business accounts opened with Tempo Aluminium Limited
("the Company"), a company registered in England & Wales with company number 15921709. whose
registered office is Unit 23 Goulds Farm, Shalford Road, Rayne, Braintree CM77 6DF.
1.2 By submitting an account application, the Customer agrees to be bound by these Terms and
Conditions.
1.3 These Terms and Conditions govern all transactions between the Company and the Customer unless
otherwise agreed in writing.

2. Account Application and Approval
2.1 All account applications are subject to approval by the Company and must be completed in full
with all necessary supporting documentation.
2.2 The Company reserves the right to request additional information, including trade references,
bank references, and financial statements, before approving an application.
2.3 The Company may conduct credit checks through third-party agencies, and the Customer agrees to
provide necessary consent for such checks.
2.4 The Company reserves the right to refuse an application at its sole discretion without
providing a reason.
2.5 Any changes to Customer details, including ownership or contact information, must be notified
to the Company in writing.

3. Credit Terms
3.1 The Company may, at its discretion, offer credit terms to approved Customers, subject to
satisfactory credit checks and financial stability.
3.2 The standard payment terms for credit accounts are strictly 30 days from the date of invoice
unless otherwise agreed in writing.
3.3 The Company reserves the right to withdraw, amend, or suspend credit facilities at any time
without prior notice.
3.4 Late payments will incur interest at the statutory rate of 8% above the Bank of England base
rate, plus debt recovery costs as per the Late Payment of Commercial Debts (Interest) Act 1998.
3.5 If the Customer defaults on payment, the Company reserves the right to pass the debt to a
collection agency or take legal action, with all associated costs payable by the Customer.
3.6 Any disputed invoices must be notified in writing within 7 days of the invoice date; otherwise,
they will be deemed accepted.

4. Orders and Pricing
4.1 All orders placed by the Customer are subject to acceptance by the Company.
4.2 Prices quoted are exclusive of VAT and may be subject to additional charges for delivery,
handling, or special packaging.
4.3 The Company reserves the right to amend pricing without prior notice due to market
fluctuations, material costs, or other factors beyond its control.
4.4 Orders for custom-made or bespoke products cannot be amended or cancelled once production has
commenced.
4.5 Any changes requested by the Customer after an order is placed may be subject to additional
charges and revised delivery schedules.

5. Delivery and Collection
5.1 Delivery dates provided by the Company are estimates only and not guaranteed.
5.2 The Company will make reasonable efforts to deliver orders within the agreed timeframe but is
not liable for any losses, costs, or damages due to delays.
5.3 The Customer is responsible for ensuring adequate access for delivery and must notify the
Company of any access restrictions in advance.
5.4 The Customer must inspect goods upon delivery and report any damages, shortages, or
discrepancies within 48 hours in writing. Failure to do so will constitute acceptance of the goods.
5.5 Risk in the goods passes to the Customer upon delivery or collection, but title to the goods
remains with the Company until full payment is received.

6. Ownership and Retention of Title
6.1 Ownership of the goods remains with the Company until full payment of all outstanding invoices
has been received.
6.2 The Customer must store unpaid goods separately and ensure they are clearly identifiable as the
property of the Company.
6.3 If payment is not made within the agreed terms, the Company reserves the right to enter the
Customer’s premises to recover unpaid goods.
6.4 The Customer is not permitted to resell or transfer unpaid goods without prior written consent
from the Company.

7. Returns and Cancellations
7.1 Returns are only accepted with prior written approval and must be in original condition,
accompanied by proof of purchase.
7.2 The Company reserves the right to charge a restocking fee for returned goods, which will be
deducted from any refund or credit issued.
7.3 Custom-made or bespoke items are
non-refundable and cannot be cancelled once production has commenced.
7.4 Any costs associated with the return of goods, including transportation, shall be the
responsibility of the Customer unless otherwise agreed.

8. Liability and Warranty
8.1 The Company warrants that its products conform to applicable industry standards and
specifications.
8.2 The Company’s liability for defective products is limited to repair, replacement, or refund at
its sole discretion.
8.3 The Company is not liable for indirect, incidental, or consequential damages arising from the
use of its products, including loss of
profit, business interruption, or third-party claims.
8.4 The Customer must provide written notification of any product defects within 7 days of receipt.
8.5 The Company accepts no responsibility for defects arising from improper installation, misuse,
or modifications made by the Customer or a third party.

9. Termination and Suspension
9.1 The Company reserves the right to suspend or terminate an account at any time if the Customer
breaches these Terms and Conditions, fails to make payment, or is involved in insolvency
proceedings.
9.2 The Customer may close their account by providing written notice and ensuring all outstanding
balances are settled in full.
9.3 Upon termination, any outstanding debts become immediately due and payable, and the Company
reserves the right to take legal action for recovery.

10. Data Protection
10.1 The Company will process Customer data in accordance with applicable data protection laws,
including the UK GDPR and Data Protection Act 2018.
10.2 The Company may share Customer data with third-party credit reference agencies for account
management and credit checks.
10.3 The Customer has the right to request access, correction, or deletion of their personal data
in accordance with data protection regulations.

11. Governing Law and Jurisdiction
11.1 These Terms and Conditions are governed by the laws of England and Wales.
11.2 Any disputes arising from these Terms and Conditions shall be subject to the exclusive
jurisdiction of the courts of England
and Wales.